********

Item: FNB (First National Bank)
Rating: 1
Author: Nadine G

I wrote a review 4 working days ago and was told they will get back to me , still to this day and your people has not phoned me or even emailed me back, when u owe on a loan an skip a payment the bank phones daily to remind you and demand payment, you owe me those funds, you dnt see me phoning you daily...mxm

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

11 Sept 2018, 08:43

Good Day Nadine Hilary Goliath ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply11 Sept 2018, 08:43

Official

Good Day Nadine Hilary Goliath ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Nadine G's updateReviewer Update

11 Sept 2018, 10:29

Yes and just after I wrote this review I was phoned just to hush me up, informing me I will be refunded? I've complained almost 2 weeks about this, I demand to be refunded today or I will continue to publish on hello Peter daily till my demands are met...I'm just fed up with your service now

Nadine G's update11 Sept 2018, 10:29

Reviewer Update