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It's so disgusting that I cancelled an life policy aswell as a funeral policy with FNB, in May 2018, yesterday they deducted premium from my bank account without me authorising it, when u called to enquire they told me it was never called and they can't refund me, like really how u just keep sumone money .so it's fair to me as a client hvng my money taken and not refunded in this day and age..just a question is this how FNB makes their money?