GL
Garth L

1 reviews | Active since Feb 2018

02 Feb 2018, 21:45

******* DEBIT ORDERS

FNB needs to match their "innovative bank" towards the direction of stopping ********** debit orders, every month I must stop and dispute ********** debit orders........VAR VH VAR ********** ********** 02 , EASYDEBIT the ****** lot!!!!! The beauty about this, is FNB charges us the consumers for stopping ***** they let occur under their innovative watch...At this rate I might move my money to Capitec or Discovery Bank. GET THINGS RIGHT FIRST NATIONAL BANK !!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Feb 2018, 08:55
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***