****med by FNB user

I made a purchase from a business that banks with FNB in December last year. Upon receiving the goods that I purchased I realised that what I had bought was not the same as what was advertised. The company operates on false advertising. I asked the owner to send back what I had ordered because I was not happy and asked for a refund. Till this day I haven’t received my refund. Your client is now ignoring my calls and texts. I went to a FNB branch to ask them to reverse the payment because I had not gotten the service that I paid for, which proved to be futile. I showed them all the proof (my proof of payment and screenshots of our chats) between our exchange. What a useless bank!