****med by FNB ewallet

a while back maybe in 2019 I with drew ewallet and R30 was left due to ATM not having all the notes. I tried to access that amount and it wasn't even added my next ewallet I tried so many and it was forfeited. same thing happened last week I sent R250 and only R200 got out and when I tried to get the outstanding amount only R20 got out and it says I have R19 remaining yet again FNB has ****** R30 from me.