****med by FNB ewallet.

I have been ****med by FNB. I made an ewallet transaction on the 19 January 2019, using the FNB app installed into my cellphone. The amount was deducted as per request,yet the recipient did not receive any notification. I was forced to contact the helpline and was instructed to go about the issue using the USSD code since the notification feature was malfunctional. I passed the message to the recipient and she went about it as instructed. The money is not available still. I am appalled with this and am demotivated as a new client. I fail to process this. I was inconvenienced greatly because of this.