YM
Yonela M

1 reviews | Active since Mar 2018

31 Mar 2018, 10:06

**** debit orders

FNB security is weak, I had two debit orders this month of R99.99 one from DVOTION and the other from SMART I mean I don’t even know such organizations. How long are we gonna keep stopping such debit orders, it’s time they do something about these ****s it’s quite obvious that these people are working with FNB employees otherwise it wouldn’t be so easy for them to debit our accounts just like that.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2018, 11:06
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***