**** and bad service

Im here at fnb to follow up on a **** case i logged in September. Already im angry at the fact that no one is giving me feedback or treating my case with any worry. I get to fnb in braamfontien, i tried to get help from a pathetic lazy girl called Ntombi. I asked for a manager she first sent me to run down stairs and look for her, i come back out of breath as i have flu on top of that. She was clicking on the pc sticking out her bum and in a couldnt care less tone, "paulinnnnne, wheres maartie" .. i jus lost my mind and shouted at her and she walked away.