RR
Rochelle Rampai-Mponya

1 reviews | Active since Jan 2018

10 Jan 2018, 08:39

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Good day

I reported a **** case at FNB emailing ********** and its been more than two months with zero correspondence from the bank. im quite disappointed at FNB as this is unacceptable.

Regards Rochelle Rampai

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jan 2018, 09:35
Official

Hello
rochelle-rampai-mponya,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

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I do apologise for any inconvenience caused.

Regards,

Client Experience Team