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mauricio L

1 reviews | Active since Jan 2015

16 Mar 2015, 09:48

Say no to fnb iwyze

I am disappointed in Fnb for shifting my policy to iwyze, even considering to move to ABSA. Very unprofessional agents including assessor with bad attitude. Evidence is there, suspect caught, I get referred to the onbudsman. Please choose your partners wisely. Go to iwyze's page and see for yourself. Did you shift my policy to iwyze or the onbudsman. Please let me know, in case I am paying the wrong company. If all of their cases are being referred to the onbudsman, then i'll rather prefer to pay the onbudsman, seeing that they have to sought it out. From Monday, the message will read, Say No To the FNB iWYZE.?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2015, 10:03
Official
Hello carl8113,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 647181.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)