NR
Nerushka R

1 reviews | Active since Jan 2013

07 Jun 2017, 11:19

Say No to FNB

<p>Debit card faulty. Had to order new one. Could not order without cancelling old card. So we left without a card to use. Said i would get new card in 4 working days. Courier co calls today says wil deliver next week. Ridiculous!!!!!!!!! So for over a week n 2 weekends i cannot access my freakin money! *** fnb is up to ****!!! Seriously going to consider changing banks!!!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2017, 11:43
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)