NVDW
Natalie Van Der Walt

1 reviews | Active since Mar 2012

21 Aug 2019, 01:40

Savings is on hold

I'm tired and stressed behond compare. I really need my money from my tax free savings account to be cleared into my cheque account. It's a large sum. I worked hard for my savings. I paid your penalties. I was promised that it would clear after midnight and it didn't.......

Now I'm sitting here and stressing as now I have to go through hel and back to get my money. Really fnb? I just can't anymore.

Please release my tax free savings account money into my cheque account.

I'm definitely switching banks today. I'm done.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2019, 09:33
Official
Good Day


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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