SJ
Sinead J

1 reviews | Active since Oct 2015

03 Sept 2018, 17:02

SATISFIED AND HAPPY

Good day,

I would just like to commend Karen on her excellent customer service. I hope I got the name correct.

She was very warm and friendly and listened to me attentively.

Always a pleasure contacting your call centre. Thanks

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2018, 09:11
Official

Good day Sinead,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints Team

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