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Phelelani M
1 reviews | Active since Mar 2009
24 Feb 2015, 12:27
SARS VAT FUNDS FROZEN IN ACCOUNT
MY WIFE MISTAKENLY PUT VAT TRUST MONEY INTO AN ACCOUNT FOR SAFE KEEPING UNTIL PAYMENT TO SARS. AN FNB OFFICIAL PHONED AND VERIFIED IF I HAD SUBMITTED ALL THE DOCUMENTS AND I ANSWERED IN THE AFFIRMATIVE. LAST WEEK WHEN THE FUNDS WERE NEEDED, IT WAS NOT POSSIBLE TO REMOVE THEM. NTHABISENG PROMISED THAT SOMEONE WILL PHONE AND TO DATE THERE HAS BEEN NO RESPONSE EVEN AFTER I TWICE FOLLOWED UP WITH THE BRANCH PERSONNEL.<br> <br> AN URGENT SARS VAT PAYMENT APPROVAL IS WAITING FOR THESE FUNDS IN THE FROZEN ACCOUNT.
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Replies (1)FNB (First National Bank)'s replyOfficial
24 Feb 2015, 12:56Hello vutomi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Feb 2015, 12:56
Official
Hello vutomi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 631111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
