1 reviews | Active since Mar 2009
SARS *****
On the 7 August I checked my account and realized that there was almost R25 000 deducted from my account by SARS. This deduction was made without my knowledge or consent and is therefore institutionalized theft. It was further aided by FNB not notifying me of this transaction, by SMS or any other notification. They are also refusing to reverse this transaction. They are not even willing to allow me the opportunity to prove that my SARS account is 100% up to date and that the transaction was done ********ly and without any prior communication with SARS and without any legal substantiation. FNB are aiding and abetting ******* transactions on their customers accounts without taking responsibility or accountability. The customers are left to their own devices by an institution that should protect the integrity of their customers accounts and information.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
