CK
Chris K

1 reviews | Active since Oct 2011

03 Jun 2016, 06:38

Same story, different day!

<p>Previously, I took you to the ombudsman and won. It seems I have to do it *again*</p> <p> </p> <p>WAKE UP PLEASE. *** Do I *always* have to complain in public before you'll actually DO your work and RESPOND to customer queries?</p> <p> </p> <p>You are JUST as pathetic as always!</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2016, 07:10
Official

Good day

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 938489.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)

CK
Chris K's update14 Jun 2016, 13:09
Reviewer Update

Three weeks now - STILL battling with this pathetic excuse for a bank. Friday I will sent through ANOTHER complaint to the Ombudsman if EVERYTHING is not addressed, and resolved.