1 reviews | Active since Mar 2014
Same problems again
<p>I had the same issues a few months ago. I requested a call back on Monday and still nothing. The previous time you just phoned once and never tried again. This time I didn't even receive a call. I have a job so sometimes I can't answer the phone and other times I might not have signal in the office. If you work in a call Centre your job is to phone people so how about trying more than once, especially if someone requested a call. </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Best regards,
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Best regards,