RB
Roger B
1 reviews | Active since Mar 2009
16 Apr 2019, 07:17
SAME OLD ISSUES AGAIN
1. I see after 4 years my 'new' address has still NOT been updated. Email sent 11/04/19 06h52, please ensure its updated, as well as Wesbank profile.
2. Logged before and still NOT working. My 'tap' to pay not working, i'm haing to input my PIN everytime. Sandton City consultants told me its the merchant, really!? All merchants machines don't work with MY card. Fix it!!!
3. Your mobile app is slow, especially is the signal is 3 bars. Unacceptable.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Apr 2019, 15:12Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply16 Apr 2019, 15:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Best regards,