1 reviews | Active since Dec 2017
SAME DEBIT ORDER ATTEMPTS TO GO OFF 300 TIMES
Please note that the same debit order has attempted to go off my account more than 300 (I AM NOT KIDDING. THAT IS THREE HUNDRED!!!) times and thus putting my account in the negative in the amount of R2800.00.
As my bankers, I again request you to stop this debit order as I have attempted to stop it on my side but get an error message.
Also, as advised to one of your consultants previously, I think it is absolutely insane that over 300 attempts is made and FNB does nothing about it. I will not be paying my salary or any other monies into this account until those ridiculous charges are reversed. FNB CHARGED ME R8.50 FOR EACH UNSUCCESSFUL ATTEMPT!!!!)
In the event that they are not reversed on or before close of business on Friday, 15 December 2017, I will have no alternative but to report you to the relevant banking ombudsman.
I HEREBY REQUEST THAT YOU IMMEDIATELY CLOSE MY ACCOUNT.
Hello Izaan-bryant,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Izaan-bryant,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)