SAME BANK SAME PROBLEMS

Why do i struggle like this with FNB, and sadly the only way to get prompt response from you is by complaining, so please explain to me,

Ive been an FNB customer for a number of years now, i have a credit card and vehicle loan with you, never missed a single payment,

Today i got a call from another bank offering me an overdraft as im pre approved, i consider same but politely decline, why? Because i prefer having everything with my own bank,

I try apply on the app with no luck, i request a call back and go through the process to be declined, naturally i asked why and was told my credit score and credit record, what a laugh, i get my report every month and my scoring is way above avarage. As for my record i havent missed a single payment with FNB or had bouncing orders,

I asked the consultant if this can be escalated for re evaluation and she said no, the reasons i was declined was pure nonsense, for a R1000 limit overdraft, does FNB prefer clients using other banks, because if thats the case why did i move my MFC vehicle to Wesbank instead of just changing banks to nedbank? Why must i always hustle with my own bank like this?

I want you guys to check out my profile and give me a proper answer as to why i was declined for a R1000 credit limit overdraft but you pre approve me for a 20k loan and happily financed my vehicle,

Regards,