Sales Consultant Not Responding To Me

There was a sales consultant that came to my office to chat to us about the products, we agreed to take on a certain product for FNB, after asking him numerous times if it is possible for me to have a personal account on my FNB profile as I already have a business account with FNB, he just stopped repsponding to my emails completely. We had this meeting around December 2015, the last communication I had with him was the 19th Jan 2016.<br> <br> I would like to move my banking over to FNB but the sales department is making it very difficult for me to do this.