1 reviews | Active since May 2009
Salary EFT'd by employer on 25th Jan - 6th Feb still reflects as not available
<p>Logged onto FNB website to make a payment. Salary EFT'd by employer on 25th Jan it it the 6th Feb still reflects as not available!!! What is going on FNB, why do you not given me permission to spend my money....it is so that you can take more fees????</p> <p>Do not phone me I will not answer the phone. Just fix the problem and send me a reply.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)