1 reviews | Active since Dec 2011
SAFPS Query
I calleds SAFPS regarding a listing by FNB, which referred to FNB. I called the call center and i was told to call 0 ********** 11, a number which does not work.
I later went to the branch in Randburg, of which they couldnt get hold of anyone to assist with the query.
How should I address this query , with who and how.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)