Sad to see that since the last time, FNB has still not improved. One of the Worst when coming to service!

<p>I used to be a private banking client with FNB and closed the account based on poor service. Then my husband told me about the great benefits he is getting from Ebucks and convinced me to give FNB another chance. I visited the Carlswarld branch to inquire on the different options available and was given information that I later found out was incorrect. I then called the private banking number to open the account and was told that someone would call me the same day. It has now been over two days and no one has called. Before I left FNB, the private banking service was dismal and I realised now that it still is. E bucks might be their greatest offering but the service is amongst the worst! If the private banking team offer such a poor service, can you imagine what the service is like for the less specialised banking. What a shame!</p>