ML
Mick L

1 reviews | Active since Jul 2010

08 Oct 2018, 12:02

Sad service from FNB

Had a torrid time with pin number barring and reset process that took more than 48 hours to resolve. I took the trouble to write and complain. Reference: Rr ********** 3854. FNB have not even had the common courtesy to contact me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2018, 12:32
Official

Good Day Mick

Thank you for bringing this to our attention.

We acknowledge your complaint.

Your complaint has been routed to the relevant department for further investigation and resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***