Sad Service

Today i placed a order online for a xbox one 1tb bundle after my order was confirmed and placed i received a sms to confirm a delivery address , when i followed the link to confirm the address i saw that the order had changed from a xbox one to a sony play station .....So i picked up the phone and contacted FNB to ask what is going on ....They confirmed that the order went through wrong so i canceled the order , the consultant told me he would have a sales person contact me so i can place the order again .4 hours later i got in contact with fnb to replace the order ,when they told me they were out of stock and that i could not place the order <br> <br> I phoned Customer service just to be told that my first order which was confirmed by fnb to be incorrect was in fact correct and it was an error on how my order was displayed <br> <br> Now i wanna know how can they help me cancel a order which they say is incorrect and tell me they will phone me back to do a reorder and then when they phone me back i cant reorder something that i had already received conformation for <br> <br> This was by far my worst experience i have had with FNB and will make me think twice before i order anything from them