SJ
Shane J

1 reviews | Active since Oct 2017

26 Jan 2018, 12:40

Sabelo maseko

Good day readers

Once again I have an issue with FNB

I have paid all my stuff up yet at fnb and want settlement letters how I have to beg Sabelo Maseko to send them to me which is such an issue because he doesn't want to do his job or answer his phone....reply to emails

This is the service that I have been getting from FNB for a while now and they constantly never do what they are suppose to

My ID number is still wrong on there system.....for almost 7 years they don't want to update it.....how *********** can a hugh organisations be

FNB I have settled everything sent proof of payment and need you to please send me what I need......this is one if the reasons I DON'T bank with you assholes anymore

Sabelo is not doing his job as well and it is frustrating man

I hope this time someone from FNB can have this resolved

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2018, 13:36
Official

Hello Shanej532 ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***