S#*t service

<p>After contacting FNB this morning to arrange for my new debit card to be sent to my closest branch, I get a phone call this afternoon from a courier company asking where they can deliver my card to. When I queried with the courier company if they had the card they confirmed that they did. How exactly were FNB going to arrange for my card to be sent to my closest branch if it was already with the courier company? Is FNB becoming like our government where nobody knows what the hell they're doing?! It's absolutely pathetic. I phoned FNB back after speaking to the courier company and was put on hold for more than 5 minutes listening to **** music with nobody coming back to me. And FNB want it's customers to recommend them to others ... not likely from me. In fact, maybe I should be considering another bank that has their clients interests first and foremost.</p> <p>FNB need a kick up the ass to do anything and even then they'll probably stuff it up!!!</p> <p>Actually didn't want to give any stars but unfortunately you're obligated to give a rating.</p>