VM
Vuyiswa M

1 reviews | Active since Jan 2017

07 Aug 2024, 09:34

****s, poor service levels, zero customer complaints resolution and poor customer service.

It's been close to a month,and nobody has been in contact with me. Nobody responds to emails,when I call I get a promise that someone will call me back. Nobody has assisted till this after receiving an email on the 17th of July stating someone will contact me and they promise to resolve my query within 5 working days. FNB has proven timeously that they have poor service and mislead their clients by giving false Turn around times or just don't assist them at all. After *****ing my money, they still treat me poorly, clearly they do not care about their customers. Every day I'm finding a reason to move to another bank

0
Replies (0)