*******s

Angry customer... This morning I checked my app and saw that a R445 has been deducted due to no funds. This is what I fail to understand, they told me that the reason for the deduction was due to me having insufficient funds. Now I pay with the money that's in my account because I check it on a daily yet they claim the merchants never took the money at the time I paid for stuff. If money gets deducted from my account the time I use it, then it's not my problem of merchants don't get my money because my bank(fnb) already deducted my account. I feel that I was cheated out of my funds and on top of that to charge me R45 for every R100 that goes into a minus. I still had a balance in my account when they took the R445 so when and where was my account in a minus? This is very appalling and feel like closing my account, this all happened in a month of having this account.