*****s

FNB has opened up a credit account i did not apply for nor have i ever gotten a credit card. I have been pay for an account that had a R0 balance but they were deducting money monthly since 2017. I have been struggling to get hold of the correct department to forward my grievance to for the past 7 years, telling them i did not open the account and want my money back. When the credit account was in arrears the credit department was quick to phone to hand me over to their legal department. I contacted them yet again, luckly this time someone could answer me. The young man said a must write an email and state my grievance (reversal of payments and closure of account) which i did. I got a response that the account will be closed and i still owe R55 which they will write off, as for repayments they want proof of evidence. How the hell after they got the evidence because its still FNB!!. I want my money back!! Ive been paying for something i didnt ordered and used. Someone at FNB is freakin *****ing my hard earned money. Im taking you to the Ombudsman and going to another bank with my salary. I want a responce before 20 November 2024 business day!!!!