AG
Adrian G

1 reviews | Active since Mar 2018

24 Oct 2019, 10:40

Ry***

I reported a case to ***** section after I saw transactions that were suspicious, The guy told me the ***** department will contact me, I waited waited no one called me back, tried calling them the the phone keeps on ringing, makes matters worse the pending debits have been authorized despite me saying I didn't know the transactions, Please can someone do their job

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2019, 11:59
Official
Good day Adrian  Gwara,  

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 Hello Peter Complaints Team 

***

Best regards,

AG
Adrian G's update20 Nov 2019, 13:24
Reviewer Update
Thank you query resolved