AG
Adrian G
1 reviews | Active since Mar 2018
24 Oct 2019, 10:40
Ry***
I reported a case to ***** section after I saw transactions that were suspicious, The guy told me the ***** department will contact me, I waited waited no one called me back, tried calling them the the phone keeps on ringing, makes matters worse the pending debits have been authorized despite me saying I didn't know the transactions, Please can someone do their job
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
24 Oct 2019, 11:59Good day Adrian Gwara,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply24 Oct 2019, 11:59
Official
Good day Adrian Gwara,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Best regards,
AG
Adrian G's updateReviewer Update
20 Nov 2019, 13:24Thank you query resolved
AG
Adrian G's update20 Nov 2019, 13:24
Reviewer Update
Thank you query resolved
