Rudest staff member

I deposited a large amount of cash into the bank atm at FNB Woodmead. The machine took the money and then gave me a slip stating that the transaction couldn't be completed. I logged a complaint at the branch. I was given paperwork and received confirmation of my dispute and I was told that I would receive a response in 3 to 6 days. After not receiving a response after 6 days, I went to the branch. I was attended to by one of the rudest people in the world, Teboge Dikebe. She told me that I had put some coins into the atm and it was broken because of me. She rudely told me that I had now cost them 90 thousand rand as they would need to repair the machine. She was belligerent and unmanned. I then spoke with a manager who informed me that a technician was not available to fix the machine because he was on vacation but was busy with it now and I would receive an answer the next day.