1 reviews | Active since Jun 2014
Rudest business banking consultant I have had yet
***3 is the ref for my call.<br> <br> The call centre agent has no manners. When I requested his name and reference for this call so that I could complain about him, he refused to give it to me. At the end of the call, he eventually gave me a reference. Not only was he rude, but he could not give me a single piece of information about my issue other than I must go to a branch.<br> <br> After 11 months of struggling with you pathetic people, I am still sitting with no other business account options from other banks. I really wish that there was another bank offering business accounts so that I could just give up on you guys cause you cannot help when I need it and for some reason, not a single soul in your business is capable of opening a business account properly!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 875510.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
