Rudeness of Nandisa of FNB Peddie Branch

Surely there is something that we owe to to a lady by the name of Nandisa at FNB Peddie Branch. Here attitude or lack of good customer relations needs attention. You cannot be placed at the forefront of a big company like my former employees (FNB-Peddie Branch) with that rudeness if I am cared of.

This happenned on Friday the 19th of November 2021 when I and 2 of my friends visited the branch for different services. Obviously we cannot be acting like robots and go to a bank if we don't know what we want there in the first place. I am an FNB Client, Former Employee and mostly I am using an FNB Sim Card. She practically told me I was stupid to go there to do a Sim Swap as they do not assist clients about their service providers NOT knowing that I am an FNB Subscriber, you'd think she would apologise after I had told her that I am there because the sim card belongs to FNB. Never mind the R40 Sim Swap and R120 replacement card fees I had to pay offwhich I had no problem of paying BUT her nasty approach and her way of treating people really needs a review.

I was once there and I know what needs to be done or how to treat people but whatever we did to FNB Peddie and Nandisa please we are SORRY. I and a lot more people really deserve to be treated better or she can just ask or look at different ways of treating people as she really lacks in that department.

You should have seen how she treated another business individual that I think she prioritises, if I told you how she told a lady to get off, who was infront of that person in the first place is a story for another day.

I will not be changing banks but if I have to deal with that lady at the branch again, all I am prepared to say is SHAME!!! Nandisa please no matter how poor you might think the Peddie area is PLEASE I BEG YOU CHANGE YOUR ATTITUDE AS IT STINKS!

My name is Malibongwe Dyantjie, bred and buttered in Peddie.