1 reviews | Active since Jun 2014
Rude towards Client
Today I been phoned by some one from FNB Credit card phone number is 051- ********** she phoned about my fnb credit card, she was very rude on the phone and ******** towards me and I requested her to send my statement but up until now she has not yet send the statement.
she behaviour as if she own FNB credit division, I am serving my account but I was treated as if I am not serving my account and felt disrespected and my rights were violated.
Hello bmw2014,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello bmw2014,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)