rude teller

This teller forced me as a customer to do an ATM deposit, refusing to assist me at all because apparently I’m gonna affect their “Score card” as tellers and she’s not willing to risk that...I understand that FNB does give customers advice on doing ATM deposits as they have less charges but not to force them, it’s a choice. That lady she’s so rude, she has no respect whatsoever for customers and this is my 2nd time she treated me like this and also my colleagues have been complaining about her. All I can remember is her surname Madlanga.