1 reviews | Active since Jan 2012
Rude staff, who think laughing at clients is professional
I called into the FNB Private Suit today and spoke to who I believe to be the rudest service suite agent. Firstly this extremely rude person could not even answer simple questions. Then I continued to explain my concerns to him (***ynic Mhaka) then he started giggling, I then asked him why he was laughing and how unprofessional this was!! I am truly disgusted that FNB Private Clients offer such poor service !!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)