Rude staff

A woman called me approximately two weeks ago to offer me an advancement by charging me R5 per R2000 I spend on my credit card in the event I am retrenched or disabled they pay me out, or something of the sort.<br> After I explained to the woman that I will not be needed the service for various reasons, she put down the phone on me.<br> <br> After being a very good client for years, this is appalling behavior from FNB and the last thing I expected. <br> I am extremely disappointed and seriously considering other banks. You absolutely cannot treat a loyal client this way. If that is the attitude of the staff member then something is either very wrong with management and staff training of the employee should find another job that does not directly deal with clients. Shocking.