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cas B

1 reviews | Active since Nov 2018

27 Mar 2019, 12:51

rude staff

I am disgusted by meet and greet staff at Riversquare branch I would complain about lack of sevice except THERE WASNT ANY!! The young "lady" was so invovlved in a personal conversation she doesnt even acknowledge a new customer and then when selectoin is made from ticticket wants to be aggressive and unhelpful... in the same time period she ignored us ,we got relevant information from both Nedbank and ABSA..so guess they will be getting new customers Not fnb

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2019, 13:17
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)