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Piet M

1 reviews | Active since Mar 2009

02 Jun 2015, 18:00

RUDE PERSONNEL - ***** IGNORED

If any idiot working for you ever puts the phone down while I am talking to him/her again, ... Is that your values? And I will not consider myself bound by ANY contract I have with FNB should it happen again. If their mothers could not teach them manners, it is up to you to do it or not to employ idiots,<br> <br> And when I say a debit order that should be R310 but goes through twice (and at R70 000) is **********, I am not joking - it is a serious accusation. So who are YOU to decide it is NOT *****? What is your policy on *****? Do you have one at all?<br> <br> And it is still MY money, if I want to cancel a debit order it is my right, unless YOU are willing to take responsibility. <br> <br> I am sad to say that the company who once was the most innovative became an also ran. It is disappointing.<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2015, 09:52
Official
Hello doit,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 697010.

Regards
Complaints Resolution
Melinda Duvenhage
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Tel number: *** (option one)