1 reviews | Active since Jul 2016
Rude operator
<p>I just got a call from a FNB operator. This was on the 20th July @ 08h31. I really hope you have recordings in order to follow up on this.</p> <p> </p> <p>The lady on the phone tried selling me a sim card nut had no telephone ettiquette at all. Ranting of a sales pitch without hardly saying hello or anything and at the end putting the phone in my ear after a rude good bye. </p> <p> </p> <p>Really not a good way of selling something.</p> <p> </p>
Good day As-legion,,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is 966853.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Good day As-legion,,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is 966853.
Kind Regards
Complaints Resolution
Melinda Duvenhage