SS
Sanesh S
1 reviews | Active since Dec 2020
09 Dec 2020, 13:09
Rude management / ***** by FNB
Micky apparently a project manager for the migration of the FNB Discovery Credit card just called me. Extremely rude and was of no help. He also cut the call on me when asked to speak to his seniors. This situation seems to be getting worse and now i will be going to the media.
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Sanesh S's updateReviewer Update
15 Dec 2020, 14:08Still the same disgusting service. I logged this complaint last week Wednesday here and only got called today by a "complaints specialist" Spongile who was of no help. She promised me that her manager Celeste would contact me no later that 2 hours time which would have been 11am. This has not happened. FNB are treating me like a joke. First the Migration manager Micky did that now the rest of the consultants.
I have also sent many emails to Semakaleng Ramoshaba on the 2nd December and she has totally ignored me!!!!
When will i be taken seriously?????
I have also sent many emails to Semakaleng Ramoshaba on the 2nd December and she has totally ignored me!!!!
When will i be taken seriously?????
SS
Sanesh S's update15 Dec 2020, 14:08
Reviewer Update
Still the same disgusting service. I logged this complaint last week Wednesday here and only got called today by a "complaints specialist" Spongile who was of no help. She promised me that her manager Celeste would contact me no later that 2 hours time which would have been 11am. This has not happened. FNB are treating me like a joke. First the Migration manager Micky did that now the rest of the consultants.
I have also sent many emails to Semakaleng Ramoshaba on the 2nd December and she has totally ignored me!!!!
When will i be taken seriously?????
I have also sent many emails to Semakaleng Ramoshaba on the 2nd December and she has totally ignored me!!!!
When will i be taken seriously?????