Rude Makobe

<p>Spoke to an advisor in the FNB life department and he said his name is Makobe. He felt as a customer service agents it makes sense for his to raise his voice at me, speak over me, be rude and hang up on me. As an agent that assists with funeral cover benefits and claims you need to learn to deal better with customers. I am thoroughly disgusted by the ********** service I received. He has no regard whatsoever for his job. </p>