Rude help desk at FNB

Item: FNB (First National Bank)
Rating: 1
Author: Ivan O

I phoned in to query something on my account. After waiting for 15 minutes for someone to answer on the ********** number, a lady answered. I told my account was new since the beginning of last month. She said 'yes' and politely dropped the call in my ear.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

12 Jun 2019, 16:37

Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***

FNB (First National Bank)'s reply12 Jun 2019, 16:37

Official