Rude Fnb Tele staff

I'm a Client of 19 years with First national Bank. I received a bad, horrible and don't care experience over the phone. I made the call at 11:27 Friday 21 July 2023 to this number ***, to debit orders department. I needed them to stop a certain company from accessing my account. I didn't get HELP, I was transferred to general enquiries department still no HELP, then I was referred to fruad department a RUDE CONSULTANT DIDN'T EVEN WANNA UNDERSTAND MY ENQUIRY, SHE REPEATEDLY SAID SHE CAN HELP, SHE JUST DIVERTED THE CALL WHILE I TALKING BACK TO DEBIT ORDERS, A MALE PERSONAL ANSWER, WHEN I ASK FOR HIS DETAILS AND REFERENCE HE DROPPED THE CALL, TIME FOR DROP OFF CALL WAS 12:10

I will like to contact me to solve my account problem and to deal with those employees negligence, and for breaching their code of conduct.

At the moment I'm a very unsatisfied Client. They even breached the slogan of "how can help you" to "how can we offend you"