Rude consultant Thobile

I went to First National Bank branch in corner voortrekker and Fore Street, Alberton to do an early withdrawal in my 32 Days notice account on 2015-07-11(Saturday). I was helped by your rude consultant Thobile by 10h58. She asked me if I have any proof to show what I was going to do with my money and I gave her the quotation for paints. She then told me that my quotation was not something urgent, who is she to know what is urgent and not urgent in my life? She told me she was going to her supervisor to ask and when she comes back she told me that she will close my account without my instruction to do so, I asked her why she wanted to close my account but she failed to answer me. I went to the bank because I knew that there is an option of early withdrawal in my 32 days account which you charge me a penalty for. Your consultant Thobile must learn to mind her own business when it comes to other people's urgent matters. What is not urgent to her might be urgent to me. THOBILE IS A RUDE CONSULTANT AND I SUGGEST YOU SEND TO A CUSTOMER SERVICE TRAINING BEFORE SHE CHASE AWAY MORE CUSTOMERS FROM YOUR BANK.<br>