1 reviews | Active since Jul 2016
Rude consultant
I have just dealt with one of your consultants with smart device payments or accounts. And oh my word, MPHO was so so so rude. I would like a call. I have many accounts with you. Also the fact that she said well that how it is? Please deal with your staff! Where is the solution where is ?”, how can I help you?? Very disappointed again!
Good day Tyronne Eilenberg,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Tyronne Eilenberg,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)