DH
Deelyn H
1 reviews | Active since May 2015
05 Nov 2018, 15:07
Rude call centre agent
I am highly disappointed in the attitude received by a call centre agent “Nikita Visagie”, she was extremely rude and sarcastic, which is unexeptable. This is not the service I expect to receive!
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 08:19Good Day Deelyn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 08:19
Official
Good Day Deelyn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***