Rude Call Centre

Absolutely disgusting, I usually have somewhat decent service and treatment from the call centre agents but my my today was different! Rude, condescending and unhelpful to say the least. This on top of the continuous issues which force me to deal with the call centre on a regular basis. A client calling in with a query on their account should never be treated as though a call centre agent is doing them a favor or as though the client is in some way stupid. I have never been treated so badly by FNB staff, despite all of the issues that I have had.